Stephen Conroy Adequacy of Telstra services, equipment and practices


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Dear Senator Joyce

Thank you for your representation dated 31 March 2008 on behalf of the Casualties of Telstra (CoTs) and Telstra Contractors.

I am aware of the issue raised by these groups. I am also aware that they have individually and collectively sought assistance from successive governments and members of Parliament, a Senate Inquiry and a range of dispute resolution bodies to resolve their claims with Telstra to their satisfaction.

The Australian Government has endeavoured to facilitate outcomes for these groups over a number of years, noting that the Government is not party to any of the disputes and is not a dispute resolution body. If complainants consider they have utilised the dispute resolution bodies to the full extent possible, then the remaining avenue of redress is the courts. This may be their ultimate option.

For my part, I consider that the Government has offered all the assistance it can and that there is no further facilitation role for the Government in these private disputes.
Thank you for bringing your concerns to my attention. I trust that this information will be of assistance.

Yours sincerely

Stephen Conroy
Minister for Broadband, Communications and the Digital Economy

Stephen Conroy

Stephen Conroy – who has written posts on Bad Apples.