Independent claims assessment – claims against Telstra

Thank you for your letter dated 19 May 2011 to the Minister for Broadband, Communications and the Digital Economy concerning the independent claims assessment conducted by the department in 2005 regarding claims against Telstra. The Minister has … [Read more...]

Outcome of representations to Telstra

Outcome of representations to Telstra On 6 September 2006 I met with Senator Barnaby Joyce and a group of current and former Telstra customers (the Casualties of Telstra (COTs)) and former contractors of Telstra regarding ongoing disputes with the … [Read more...]

Representations on various disputes with Telstra

Dear Senator Joyce Representations on various disputes with Telstra Further to our meeting with the group of former Telstra customers and contractors on 6 September 2006, I confirm that I have now made written representations to the CEO of Telstra, … [Read more...]

Claims against Telstra

Dear Minister Claims against Telstra Thank you for your letter dated 18 December 2006. Mr Trujillo has requested that I respond on his behalf. Over the years Telstra has devoted considerable senior management time, energy and resources to … [Read more...]

Helen Coonan to Sol Trujillo on claims against Telstra

Dear Mr Trujillo Claims against Telstra I refer to my previous correspondence to you on 20 July 2006, in relation to various claims against Telstra by a number of former customers and contractors of Telstra. These claims relate to grievances that … [Read more...]

Helen Coonan CoTs cases and related disputes

Dear Senator Coonan CoTs cases and related disputes I must remain with my commitment to the people involved with the CoTs cases. The commitment is representing their frustrations and finding a resolution to the issue. The resolution to the issue, … [Read more...]

Letter from Barnaby Joyce to Helen Coonan

Dear Senator Coonan Thank you for your letter 4 August 2006. My commitments to assisting the Telstra claimants remain unchanged. I look forward to facilitating their meeting with you on 6 September 2006. My office will provide details of those … [Read more...]

Independent Assessment of claims against Telstra

Dear Senator Joyce independent assessment of claims against Telstra Thank you for your letter of 24 July regarding the independent assessment of claims against Telstra and a related meeting scheduled for next month. While I understand your … [Read more...]

Difficult nature of honouring obligations

Dear Senator Coonan I would like to thank you for agreeing to a meeting with the customers and contractors who have sought my assistance with unresolved, and often long standing claims, against Telstra. I appreciate the assistance you have already … [Read more...]

Helen Coonan to Sol Trujillo on Claims against Telstra

Dear Mr Trujillo Claims against Telstra I am writing in relation to the assessment recently conducted by the Department of Communications, Information Technology and the Arts of claims against Telstra by former customers or contractors and of … [Read more...]